Refund Policies

We want you to be completely satisfied with your purchase. Please review our refund policy below for items that are damaged, broken, lost, or for a change of mind.

1. Damaged or Broken Items
   If you receive an item that is damaged or broken, please contact us within 15 days of receiving your order. We will offer a full refund or exchange once we have verified the issue. Please provide photos of the damaged or broken item as part of your claim.

2. Lost Items
   If your order is lost during shipping, please contact us within 15 days of the estimated delivery date. We will investigate the issue with the shipping carrier and offer a full refund or replacement if the item is confirmed lost.

3. Change of Mind
   If you change your mind about a purchase, you can return the item for a refund within 15 days of receiving your order. The item must be unused, in its original packaging, and in resellable condition. Shipping costs for returns due to a change of mind will be the responsibility of the customer.